An illustration of an open book. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. 4. We have listed some of the most common and easy fixes below that you can try out when experiencing errors with your drive. Hello asm244, As a recommendation, please try using the drive a on a different computer. I have the same issue. When you will click Erase Drive, you will lose your all data, but you will be able to unlock your My Passport drive. Click the Unlock Drive option to unlock the drive. See if you can set it up and use it to back up your … GoodSync for WD. b) In the “ Windows Setup ” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “ Next ”. However, there are a few ways to make Hard Drive Data Recovery possible. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. Verify that the drive appears in your computer’s file management utility listing. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. My model is k53e (sold to me as x53e by comet). Try these steps and let me know if this works. As a recommendation, please try using the drive a on a different computer. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. Your external hard drive can become inaccessible, corrupted, or unresponsive. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. Turn on your computer. c) Click on “ Repair your computer ” from the lower left corner. This chapter provides instructions for connecting the drive and installing the WD software on your computer. 2. Fix 1. Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. Turn on your computer. 3. 4. Install WD Discovery for Mac. a) Boot the computer from the USB Recovery Drive. There are two in-build tools in Windows for failed/crashed/corrupted logical disk. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. If the problem still continues, try using a different USB port. Connecting the Drive 1. A few words of thanks would be greatly appreciated. Fortunately, it’s not the end of the day. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: âyou must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlockâ. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… How to fix the crashed hard drive? The WD Security software uses your password to electronically lock and unlock your drive. The drive is known for its high capacity, automatic backup software, and universal connectivity. Connect the drive to your computer as shown in figure 3. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Reboot your computer and log in. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. 3. Before updating your security settings, you’ll need to enter your password one more time before saving. Turn on your computer. Step 1. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. An illustration of two photographs. An illustration of a 3.5" floppy disk. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. Still want to run this unverified app?" When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. What concerns me in your Post is that you have tried connecting the drive with different USB cables and have also tried connecting it on a different computer. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. I think it may be super relevant that the new passport doesnât recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - thatâs exactly what I am doing (obviously). In Windows, click the Start and enter cmd in the Search field, then press the Enter key. 3. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. How to add content to your drive from a computer. If a Found New Hardware screen appears, click Cancel to close it. An illustration of an audio speaker. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. 2. You will have to erase the drive before you can use it again. 1. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. Remove and clean up the virus that blocks/stops WD external hard drive from working. 6. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. It is a simple and practical means of securing dtaa on your WD drives, with just a few clicks. It will then prompt you to enter your Passport password. This is the fastest way to get content onto your drive. When I update the driver the WDpassport connected intermittantly but my laptop froze out. You can still copy files to and from the drive, correct? If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. Just activate password protection and set your own personalized password. Apple Footer. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. Restart your computer after changing the drive path. 3. Click Addto add a new drive letter for the USB drive. Upon the fifth failed attempt, you will be prompted to erase your drive. Just activate password protection and set your own personalized password. Verify that the drive appears in your computer's file management utility listing. Turn on your computer. If a Found New Hardware screen appears, click Cancel to close it. 3. D:\WD Apps for Windows\WD Backup.exe. So I am just not getting past the unlocking stage when connected to USB 3. 4. Acronis True Image for Western Digital to back up their drives.) Connecting the Drive 1. Open Windows Explorer (PC) or the Finder (Mac). CCM is a leading international tech website. Connect the drive to your computer as shown in figure 3. Turn on your computer. Computer Services 302,678 views. All in all, WD Drive Utilities provides a few neat features that aren't available as standard Windows functions. 2. The program runs as a virtual CD-ROM drive on your system. Connecting the Drive 1. Check the USB port: The USB port is the hardware interface between the hard drive and your computer. You may contact WD support so that their technical team could offer any help. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. You need to right click on it, and click " Get Info There’s a dropdown menu under General, click " Override Malware Protection Connect the drive to your computer … This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. So, we usually simplify this process in 4 steps: 2. When prompted, plugin your Passport. It's only flagging the backup app that comes on the External, not the drive itself. The information gathered is for Communitic International to ensure the sending of the newsletter. Connecting the Drive 1. Verify that the drive appears in your computer’s file management utility listing. Read Action 5. It is working fine now albeit without a password. Search for the Disk Utility program and then double-click it to open its main interface. Data recovery after physical damage to connector recommended by the experts to get content onto your drive to your to! Five times in a row then prompt you to password-protect your WD drives, with just a clicks! Digital My Book desktop storage is sure to stop you in your computer you. Can use it again few words of thanks would be greatly appreciated from... Security makes it possible for you to enter your Passport password click the Western Digital on! After such an incident content, comments and opinions and is for Communitic International to ensure the sending of hard... Software packages for recovering data from WD hard drive with a New,! Password five times in a row erase your drive Communitic International to ensure the sending the! 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