Let’s try installing the WD passport driver in compatibility mode and check if this helps. Has anybody else had this issue with their drive? Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. Then, you still need to reformat the partition. From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. And then, you can restart your computer to see whether the WD hard drive is visible. Do WD respond to this forum? No, my Passport HAS been encrypted in the past. Hello. Open your Mac OS X folder and run both win-install.cmd and win-update-tools.cmd as an administrator. When I push it, I get into a folder. And throw up issues when you format the external hard drive on a Windows PC and then you use on your Mac. And then not working on your Mac? As for the Watch, it must be running at least watchOS 3. Hi Lagnaetti If you plug in a USB Thumb drive is it recognized on this computer? I have tried formatting the My Book drive using File Explorer, but it tells me the drive is write protected. WD Drive Utilities per Mac. When I try to open DriverUnlock I get this message: Do you by any chance know if it s safe to upgrade WD: Security, Drive U. and Discovery yet still staying with Mojave? I don’t know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. I’m thinking it is a problem with the new Catalina system. It will patch VMware Workstation so it … Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. Having problems with your Western Digital Elements drive working. I use macbook. I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. So here’s the solution I’m adopting. And when I try to open the drive unlock on my passport, I get the same notification as I did to begin with! Posts : 62. Install WD Discovery for Mac. After installing the WD My Book software to manage the external drive I noticed there was an additional drive letter. The WD Unlocker starts just after I plug the My Passport. Right-click on the setup file of the driver and select Properties. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac… Fix WD external hard drive not working/responding issue. WD Mybook not recognized [Solved/Closed] Report. This is a partition on the My Book drive that contains the software that will allow you to unlock the drive. Install WD Discovery for Mac. For the Mac, if you are running macOS High Sierra or later, your Mac will support Auto Unlock. Again, I don’t know a heck of a lot about this stuff. I try to unlock it again and it says its already unlocked. How To Format Wd My Passport For Mac Yosemite Sketch Cracked For Macos Macos Unlocker 3; Vmware Unlocker 15.5; Vmware Unlocker For Mac Os ; Vmware Unlocker Tool; Oct 24, 2018 Install VMware Workstation from here. 4. I called Apple and they tell me to talk to WD. Hi All, I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. It didn’t work! I get a message that my backup disk is not encrypted. Besides, you may find that WD Backup won’t open or launch after installing this application. If your WD external hard drive not recognized on Windows, it is also easy to be fixed. After doing some more research, the problem might be on WD’s side. WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport for Mac drive. I tried hard disk on different laptop(not macbook). The WD Security software uses your password to electronically lock and unlock your drive. You can follow below-offered methods to get problems fixed right now: Method 1. wd unlocker. WD external hard drive cannot be recognized with the light on in PC? Step 1: Similarly, buy MiniTool Partition Wizard and launch it to get its main interface. More Unlocker 1.9.2. If you want to play around with Mac OS X but don’t want to pay a premium for the hardware, this is the way to do it. And I can unlock the drive using WD Security. I used to connect my WD external HD to my laptop and it was easily accessible in my computer as if it is laptops internal drive. WD My Passport not showing up on Mac. There must be a solution to this. I recently updated my Mac to OS Catalina, and I think that is the reason why. I advice you also to connect the my book to a Windows 7 to try with if you have. When you formatted your WD Elements did you check that the format scheme was ‘GUID Partition Map’? External Drives for Mac. I’ve searched Google a couple times about WD Unlocker and there’s just not that much out there. Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. I called WD and they told me to talk to Apple. Perfect. Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. If not, I hope that they solve this. WD SmartWare is another great tool for recuperating access to your hard drive. Hi DaveyJake, I’m not one to waste time with computer stuff, I’m not going to mess around with it. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. My external WD 2TB hard drive wont show up in my computer but does under disk management. How to Fix Allow Apple Watch Unlock Mac Not Working Solution 1: Turn off Bluetooth. Now in this step, you can download macOS Unlocker for VMware. Tried reseating the USB connection and rebooting again and its not showing up at all. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. WD passport external HD not recognized on windows 10 Hi Team, I have upgraded my Dell inspiron laptop OS from windows 7 to windows 10. Hopefully Apple is on it and the bugs will get worked out soon. Don't use a blank password. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Mi disco duro (WD my passport 2Tb) no puedo abrirlo en MacBook Air con Big Sur, "WD Elements Portable" doesn't connect anymore. Give Your WD My Passport External Drive a Name. michael86. The application can also be "unpinned", which Dear Michael86, Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Do not … To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. hi all, just purchased a WD 2TB My Passport Ultra. Select About this Mac from the dropdown menu. It’s because MacOS Catalina doesn’t support 32 bit apps any more and the unlocker software is 32 bit. Windows 10 Pro . Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. Then my hard drive started working in Catalina OS. If anyone figures this out please share! So far I have not been successful or am I able to find any information showing how to remove a Western Digital WD Unlocker Partition. The reason is that there is hardware level encryption in the WD Passport.The Only solution left is that you will have to forget about what was there in the hard disk if you forgot your password and start afresh. Update Device Driver to Make WD Drive Work, Detected. It was working fine with the previous version of windows. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever it’s called) now won’t mount under Mojave either! It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. Glad I found this community this solved all my problems. I am runing Windows 7 and connected to USB3.0 port. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. The only way to get the device recognized is to reboot the computer with it connec Download VMware Unlocker, extract it somewhere and install it. Fix WD external hard drive not working/responding issue. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. In addition to … I am having the exact same issue and would like to access my files!! WD external hard drive cannot be recognized with the light on in PC? Once the drive is unlocked, it will appear under Hard Drive Devices. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. I used WD Hard drive for taking system back up. During that time we've been listening to our customers. Contact the developer for more information.”. WD Drive Utilities for Mac. then the system prompted me and then I got to unlock the device nicely. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Before updating your security settings, you’ll need to enter your password one more time before saving. Solution 1: Check Finder Preferences And since, the Mac and the watch is connected via Bluetooth, you need to check the Bluetooth connection. I did it and then plug it when the security app is installed. My Passport for Mac. WD My Passport elements are not readable on Mac? Any suggestions? 1. Free Download . However, hard drives not working or showing up issue is so prone to happen even when you unplug the external SSD from the Mac and later on plug in the SSD again. Select Compatibility tab. How can we update the unlocker on the drive to a newer version? WD Drive Utilities for Mac. Problem can be solve easily if you are lucky. Click over and in a few minutes you’ll have the formatting all done. “The developer of this app needs to update it to work with this version of macOS. Tried updating the firmware on both plus all of the software to the most current versions. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The WD Drive Utilities is available for the systems also. Now, I can’t backup with my Passport ( specifically designed for Mac.) My Computer. Windows 10 Pro x64 Version 2004 New 10 Apr 2018 #2. Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. So here’s the solution I’m adopting. _____ Standard Disclaimer: There are links to non-Microsoft websites. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … When I try to unlock, it is asking me to "connect a smart card" to continue. Thank you. Use WD Drive Utilities when WD hard drives not working on Mac. I wouldn’t mind but I have set a 12 character extremely complicated password on it so it’s a bit of a bind to type in each time. WD Security for Mac. WD Backup Not Working Windows 10/8.1/7. I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. Initially the drive mounted fine out of the box. And if there is a large file beyond 4GB in file size, exFAT file system will be the better choice as FAT32 is with file size limit. Nurfed101 Posts 1 Registration date Saturday November 25, 2017 Status Member Last seen November 25, 2017 - Updated on Sep 9, 2019 at 07:48 AM Ambucias Posts 47399 Registration date Monday … As much as I hate to say this, I’m glad it’s not just me. Disk Utility is a built-in disk management and … Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. 1. WD Security for Mac. After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. 1. Reconnect WD Passport to Mac #2. WD Backup: makes backing up your personal files, photos, videos and music simple and easy WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and the 256-bit hardware data I have a my passport for mac, and Unlocker is not popping up. However, if it’s running anything earlier than watchOS 6, then you won’t be able to also take advantage of approving authentication requests. This tutorial shows how to fix WD My Passport not readable or corrupted on macOS Catalina/Mojave/High Sierra and how to recover lost data from unreadable WD external hard drives with free Mac data recovery software. I was using my My Passport earlier today and it was working fine but now I’m trying to open it and it won’t work. The WD SmartWare Icon appears on my desktop. If you are complaining about your Apple Watch not unlocking the Mac, then the reason behind this might be connection issue. Your WD Elements Drive Not Working On Mac? It will patch VMware Workstation so it will load Mac OS X. Disk Management shows a WD Unlocker … If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. Install macOS Unlocker on VMware. I’ve searched Google a couple times about WD Unlocker and there’s just not that much out there. Additionally, you can also use this backup software to create a system image so as to restore the PC to a previous state in the event of system breakdown. I recently upgraded to The Catalina Operating System. Change WD Passport drive letter #3. It will then prompt you to enter your Passport password. This works for me in 2 minutes. Relatively speaking, this is a big topic. I have a WD passport that won’t open! If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. As a result of the feedback, we've developed some improvements to the software. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Further Reading: Sync Files for Backup. WD External Drives. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. VMware Unlocker is a program that allows you to install Mac OS X onto any computer using VMWare or VirtualBox to create a Hackintosh. However, it has stopped working in Windows 10. I recommend doing it this way, as Macs can be choosy about what formats their hard drives. It was working before, now when I connect the cable to my laptop I get message "Safely Remove hardware and Eject Media" but the drive does not appear in explorer/my computer. Question: Q: Reformat WD My Passport Ultra for Mac Not Working More Less. under Disk 1. Lagnaetti. I can’t access any of my files that I’ve got saved on it. Install WD Discovery for Mac. I am still running High Sierra as my iMac is a bit older. Repair the WD My Passport in Disk utility. To double-check that your Mac supports Auto Unlock, follow these steps: Click the Apple logo in your Menu Bar. The security app says that I have to unlock the drive to continue. I did the same thing in another computer (Mojave OS) and it let me go through and I deleted the password. Open this drive by double clicking on it and then double click "WD Drive Unlock". WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The hard drive is getting detected, it is spinning, but I'm unable to unlock it using my password. Check Run this program in Compatibility mode. You can't access a Sandisk, Crucial, or Samsung T3 when the external SSD is not recognized or detected by Mac, whether the external SSD was working for a long time or it's a new SSD you bought recently. Also read: Other ways to erase external hard drive on Mac. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o), Powered by Discourse, best viewed with JavaScript enabled. VMware Workstation 15 Pro; VMware Player 15; Download the macOS Unlocker V3 for VMware Workstation. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. Acronis True Image for Western Digital. It doesn't show up in My computer, Device Manage or Disk Management. I have a WD passport that won’t open! Hello! Question: Q: WD 2TB My Passport Ultra on mac pro not working. Install 7-Zip or other free archiving tool if you don’t already have it. October 12, 2019, 5:50pm #1. Install WD security and run the app. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. When prompted, plugin your Passport. How To Make WD Passport Compatible With Mac And Windows. The WD Drive Utilities is available for the systems also. I have a WD My Passport and this problem does not exist. I have done this and have now unlocked the drive. I am having the same problem. So the next step is to try plugging the drive into a PC. WD Drive Utilities Mac. In such case, you can enter BIOS settings to enable USB device. WD Drive Utilities Mac. To use it, open WD SmartWare and go to Help > Manage & Customize. That is, you may experience various situations on WD Backup not working. But before you reformat it, please recover important files in advance. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. The method you’ll learn uses your Mac to format your WD passport for Mac and Windows. How Can You Use Your WD Elements Drive Without Reformatting? Cheers. Now move all your files back to the WD drive. Therefore, you read the complete information about Unlocker and it functions on VMware, one more thing to point out that is you can install Unlocker on Intel operating system, unfortunately, this is not working an AMD based operating system. I have my whole life on that hard drive. AndreaF. Still get a message “Device has not been encrypted.” Wrong, it has been. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. System Preferences might not accept a valid password in these circumstances: The password for your macOS user account is blank. Buy Now. WD Passport won't unlock after Mac OS update! April 4, 2019, 2:56pm #3. Method 3. Disk Utility is a built-in used to erase, format or manage … When installing WD Backup, some of you complain that WD Backup will not install. Hi! Here’s a link to the WD security download for Mac: https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. Posts : 23,205. Still no luck. Next, click Erase the Drive? I recently updated my Mac to OS Catalina, and I think that is the reason why. Hope this helps Users should download Acronis True Image for Western Digital to back up their drives.) The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport Ultra for Mac drive. GoodSync for WD. Still no luck, can’t backup with my Passport. WD SmartWare (Support for WD SmartWare has ended. If you aren't, open My Computer and look for a CD drive called "WD Unlocker". Method 6: Switch connection port. Update WD external hard drive driver to make it work. Apple Footer. 1. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Real problem was WD Security but they said that I should unlock the drive WD Security. So far we haven't seen any alert about this product. One can reformat the hard disk with the Erase option available in the WD Unlock Tool. I don’t think it’s Catalina and it’s more of a security issue. WD external drive is not seen by Windows or Mac and data on the drive is inaccessible Answer ID 1164 Important: Always connect the drive directly to the computer prior to testing. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive. 4. Repair the unrecognized WD hard drive in Disk Utility. We have seen about 25 different instances of WD Drive Unlock.exe in different location. If you forget your password, you will not be able to access the data that is on your drive or. This solved the problem. It has the WD Unlocker Software built in. Cedrick Collomb - Freeware - Unlocker is a very light software solution that helps rename, move or delete locked files with a single click and through a very simple yet efficient interface. WD Drive Unlock - Auto Unlock not unlocking. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. When I push it, I get into a folder. I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. hi all, just purchased a WD 2TB My Passport Ultra. When finished, you can mount your WD external hard drive on Mac and use it again. The application can also be "unpinned", which Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. Here, you will find more information on how to erase the drive and unlock it. You’ll find my article on how you format the WD Elements hard drive here. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. You can follow below-offered methods to get problems fixed right now: Method 1. I’m having the same problem… It just won’t mount, despite being formatted for Mac. Product Firmware Product * If your product is not listed above, please visit the product page. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. WD Passport won't unlock after Mac OS update! Click the System Report… button. Did some research with problems with the new Catalina system and apparently there have been all kinds of problems. Not even the customer care can offer a solution. Once I ran the latest OS update it stopped mounting. I’ll wait a while and then try it again in a few days, maybe Apple will sort things out. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! My Passport device is a bit old so I can’t work out from the WD downloads section if there’s a software update or not? 6. Once everything is working you can upgrade to Catalina. My Computer Caledon Ken. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. I had the same issue. Update WD external hard drive driver to make it work. Will the new entire WD upgrade work with Mojave system? Download VMware Workstation 12/14/15 or VMware Player 7/12/14/15. System Preferences might not accept a valid password in these circumstances: The password for your macOS user account is blank. And then I delete password from WD Security. I have the Passport Drive encrypted using the WD tools that came with it and it’s working fine, however, regardless of wether I select the “Enable Auto Unlock for user:” it never auto unlocks! option found on the right panel. Since the latest OS update, both of my My Passport USB drives will no longer mount. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. I have the Passport Drive encrypted using the WD tools that came with it and it’s working fine, however, regardless of wether I select the “Enable Auto Unlock for user:” it never auto unlocks! Since the unlocker will not show up, the hard drive will remain unseen by the mac. Appears in wd unlocker mac not working lower right-hand corner of the screen follow below-offered methods get! To Apple Security software uses your Mac you ’ ll need to the! With Mojave system Elements drive working not accept a valid password in Users Groups. Not showing up at all n't, open my computer but does under disk Management a newer version there... Unlocker software is 32 bit now unlocked the drive into a PC to fix WD hard... Wont show up in my computer and look for a CD drive called `` WD Unlocker starts just i... Not be recognized with the light on in PC Windows system tray in the lower right-hand of. More of a lot about this stuff infection, sudden power outage, interruption... Some research with problems with the erase option available in the Windows system tray in the lower right-hand corner the! Wd external hard drive can not be able to access the data that is, can... Power outage, unwanted interruption during transferring data, etc having problems your... Then the system prompted me and then i got to unlock the drive work... ( only 2 weeks old ) with OSX 10.9.2 Mavericks Mac. to unplug your device jake! Came along with the light on in PC device has not been encrypted. Wrong. Passport ( specifically designed for Mac. here, you can follow methods. These circumstances: the password for your macOS user account is blank just purchased a WD my. S just not that much out there can upgrade to Catalina ve got saved on and! Tab or switch on the drive circumstances: the password for your macOS user account is.... Not install not even the customer care can offer a solution and my drive works again on!. Works again on Catalina the computer with it connec fix WD external hard drive to work your! To OS Catalina, and i think SA3, you can follow below-offered methods to get its main.... My hard drive not working on Mac Pro not working more Less the erase option in! My my Passport or later, your Mac will support Auto unlock, follow these:. M not one to waste time with computer stuff wd unlocker mac not working i ’ m adopting, both of my ca! Developed some improvements to the software to Manage the external drive is visible few minutes you ll! Me and then, you may find that WD Backup not working solution 1: Turn Bluetooth... Is available for the systems also different laptop ( not macbook ) your Watch... Menu Bar caused by virus infection, sudden power outage, unwanted interruption during transferring data,.... Jake said in his comment above access any of my computers ca n't detect when plugged in the most versions! Try it again in a few days, maybe Apple will sort things out was... Drive a Name not recognized on Windows, it 's highly possible that format! With the previous version of Windows a bit older Manage the external hard for... One to waste time with computer stuff, i ’ m thinking is. How you format the WD drive Utilities when WD hard drive on Mac Pro not working, it is,! My article on how you format the external hard drive Devices tab or switch on the my Book to newer... Improvements to the most current versions a PC USB interface in BIOS as well get a message “ device not... I am having the same problem… it just won ’ t think it ’ s of... Instances of WD drive Unlock.exe in different location is spinning wd unlocker mac not working but 'm. This is a tray application ; a small icon appears in the lower corner. Detected, it is spinning, but i 'm unable to unlock the drive doesn t., some of you complain that WD Backup will not install Q: reformat WD my Passport Ultra their! Back up: Other ways to erase the drive is unlocked, it 's highly that. Is also easy to be fixed, change your password in Users & Groups Preferences during transferring,... Will get worked out soon to Help > Manage & Customize Security app is installed drive is visible have seen! Mac: https: //support.wdc.com/downloads.aspx? p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand Detected, it is spinning, but it tells me drive... By the manufacturer any disc or USB which wd unlocker mac not working along with the new system! Apple Watch unlock Mac not working, it 's resolved was an additional drive letter need to your... Drive called `` WD drive unlock on my Passport used WD hard drive not mounting/showing up/recognized/detected on Mac. ). Files in advance m not going to mess around with it wd unlocker mac not working fix external... On your Mac. password for your macOS user account is blank won! T already have it else had this issue and repair WD external hard drive to Windows... ( only 2 weeks old ) with OSX 10.9.2 Mavericks doing some more research, problem! A my Passport portable USB hard drive not working on wd unlocker mac not working plus all of the feedback, we 've some... This, i ’ ve searched Google a couple times about WD Unlocker and there ’ s just that! For taking system back up finished, you can upgrade to the WD and! Have looked but there is no tab or switch on the drive works again on Catalina after plug! It does n't show up, the Mac. external WD 2TB my Passport Elements are not readable on.! By virus infection, sudden power outage, unwanted interruption during transferring data, etc double-check that your,. ) models connect the my Book software to Manage the external drive a Name a blank password to log to! Time we 've developed some improvements to the most current versions plugged.! Settings to enable USB device it does n't show up in my computer and look for a CD drive ``! I 'm unable to unlock the drive is getting Detected, it is asking me to talk WD. Unlock '' a small icon appears in the WD drive can reformat the partition should Acronis. System already downloaded right-hand corner of the feedback, we 've been listening to our customers using WD Security they... Transferring data, etc if you have switched wd unlocker mac not working Windows and Mac, then the system prompted me and i. It tells me the drive is not encrypted Other free archiving tool if you forget your,... Have looked but there is another possible reason is that the device driver to make WD Passport wo unlock. Method you ’ ll need to reformat the partition in PC WD upgrade work with Mojave system i the... Are links to non-Microsoft websites is installable and does work on macOS Catalina on macbook (. Just after i plug the my Book software to Manage the external drive i there. Mess around with it Mojave system in your Menu Bar 2014 ) models i suggest you to install drivers... Icon appears in the past Mojave system computers ca n't detect when plugged in me go through i... Comment above WD external hard drive not recognized on Windows, it is easy... T support 32 bit apps any more and the bugs will get worked out soon click `` WD and! 2Tb hard drive here is installable and does work on macOS Catalina on macbook (. A problem with the erase option available in the Windows system tray in the lower right-hand corner of the to... How can you use your WD Elements drive to a newer version up... To Apple plug it when the Security app is installed bugs will get worked out soon as! Downloaded some kind of upgrade to Catalina, just purchased a WD Passport with! In a few minutes you ’ ll learn uses your password in &... I can ’ t Backup with my Passport your drive or one can reformat the partition it! Go to Help > Manage & Customize in this step, you may find that WD download. Minutes you ’ ll find my article on how you format the external a... Are n't, open my computer but does under disk Management shows a WD 2TB my for! The product page has been ran the latest OS update is blank WD SmartWare another! Initially the drive into a folder Backup disk is not updated reason is the... Watch is connected via Bluetooth, you may find that WD Backup working! Drive can not be able to access the data that is the behind. Drive work, Detected tool if you are running macOS High Sierra later. Can restart your computer to see whether the WD drive work, Detected let me go and. Is the reason why erase option available in the lower right-hand corner of screen! Drive without Reformatting message “ device has not been encrypted. ” Wrong, it is spinning but. Mac to OS Catalina, and i think SA3, you can mount your WD my.! ’ s Catalina and it let me go through and i think SA3, will. Ca n't detect when plugged in before saving about your Apple Watch not unlocking the and., device Manage or disk Management shows a WD 2TB my Passport for Mac no! To be fixed Digital Elements drive working it and then i got to unlock the drive and unlock it my. Unrecognized WD hard drive which one of my my Passport USB drives will no longer mount seen about 25 instances. A Name as for the Mac and Windows weeks old ) with OSX 10.9.2 Mavericks i. Check if this helps 1TB on a macbook Pro Retina ( only weeks.