Do you face a complex interpersonal situation? Safe Ride Support. HopSkipDrive offers elegant transportation solutions for schools and families. Commonly asked questions, as reported by candidates, Get weekly updates, new jobs, and reviews. Data from LinkedIn supports it, so it’s no wonder.. At the end of the phone interview I was told I would hear back within a week. Respond to this email: Fran, a customer in Alaska says she needs a ride home for her kid at 11 pm on Saturday. The process took a week. Your response will be removed from the review – this cannot be undone. Specialties: Getting kids to their full potential. Facts about HopSkipDrive. ... Email us at support@hopskipdrive.com or call us at 844-HOP-SKIP . Empower Community. Brand values and meaning: what are the pertinent brand values and or benefits of the product or service being offered that can be leveraged to meet the unmet need? Read more about interview tips for HopSkipDrive. I interviewed at HopSkipDrive in February 2019. Makes me wonder how they treat their employees. You’re interviewing for an amazing new job; it is inevitably going to come up, the interviewer (or panel if you’re unlucky) is going to ask you, “Why have you jumped around so much?” I applied online and did not hear back. Even after I submitted my test and summary, I didn't get any response, not even a simple thank you. Seemingly so, the interview went well because the recruiter said she wanted to setup a … Overview. We empower the communities we serve by celebrating diversity and being an inclusive team. I applied online and did not hear back.A month later, received an email that they "have opened a new round of hiring" and invited me to re-apply, with a link to the same questions previously answered. As the innovators in youth transportation, we make complicated logistics simpler to help kids, families, and… They need your help scheduling a ride for her pickup after her day in downtown Anchorage. 1-Click Job Application allows you to apply to 16 jobs at HOPSKIPDRIVE that are hiring near you on ZipRecruiter. I never heard from anyone again. There’s no one question you can ask to figure out whether someone is the right candidate and will be amazing at sales. Provide personal and professional referencesFollow the HopSkipRules. Here are some tips for how to interview for motivation. And we’re at the end of the questionnaire, share with us one of piece of advice you live by to ensure customers have delightful experiences! I interviewed at HopSkipDrive. Questions won’t give you all the answers. The back 10 rows are in the balcony section, the front 20 rows are on the ground level. If you had to pick one, which would be the type of learning that you have found works best for you? HopSkipDrive Facebook live interview with CEO Joanna McFarland. Learn how to enable cookies. The company specializes in the fields of ridesharing for kids, kids transportation, school transportation, and student transportation. The fact that a company can’t even send a generic rejection email after a candidate devotes so much of their time says a lot about how they treat people and internal workings of the company. How to Answer: What Are Your Strengths and Weaknesses? This just in: Penguins can now be trusted and have been known to be cuddly. not only did i interview my HopSkipDrive CareDriver, follow the whole process in person, but i also interviewed one of the three founders of … Question5: You are driving fast on a slippery road. Subscribe for free. Imagine you are in a movie theater. You’re beginning the first shift of your work week and you have many tasks assigned to you. Your trust is our top concern, so companies can't alter or remove reviews. Was sent an assessment that required me to write an email invitation and draft a text communication about inviting drivers to an orientation. Remote work option. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. With this in mind, go into the interview prepared to make your best first impression. One thing this particular ride-sharing service does not have is a ratings system. For the purposes of this question, pretend the HSD app does not allow the organizer to schedule rides, and this can only be done through the website. Check out these lists of questions (and example answers!) Motivation is the top trait managers seek, yet the most elusive to determine from a typical job interview. Few days later, they sent me an email asking me to complete a 2-hour analytics test. Glassdoor will not work properly unless browser cookie support is enabled. Provide turn-by-turn directions to the rider's pickup location. I applied online. Can I interview my child’s CareDriver to ensure I agree with the selection? I interviewed at HopSkipDrive (Denton, TX) in January 2019. Mostly her venting about how difficult running a startup is. Would you like us to review something? For this exercise imagine you work at Google, in their search engine support department. Share Tweet It's now been three weeks and I haven't heard from anyone. Process took like 2 months and then they finally reached back out to restart the process months later as apparently they weren't ready to hire when they were initially interviewing.Ended up being offered the role, and then had it rescinded (after I accepted) after a non 'clear' background check.Not really sure what the problem was, nor would they explain. The hiring manager called me to discuss my background as well as gave me a few managerial situations and how I would navigate these scenarios. ), 7 of the Best Situational Interview Questions. I interviewed at HopSkipDrive. On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8. Ok no need to attend an interview just sing on line and upload you passport and driving license plus your car information and your car insurance but make sure to buy the standard bags from them they have it then you will get it delever to your home 2 page one for pizza and on other for other food handling as Pizza is always large bag needs . Skip level interviews are a great way to build relationships with employees – supporting retention efforts at your company. I sent several emails to her and received no response. Thank you for reading this article. The driver says they just passed 5th Avenue Jewelers and JCPenny. The process took 1 day. Your boss hands you the following list. Dont waste your time, because they most likely will. Complete an in-person driver orientation. Do your due diligence, ask questions and be discerning. Don't allow your current dissatisfaction to drive your decisions or push you to accept something that isn't really what you want. Please describe in as much detail as possible what you do next. The hiring manager had to reschedule several times at the last minute. After carefully crafting the prompt, you may be invited to a phone interview . Had a phone interview that went well. In addition to job-specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals, and plans. Instant determination on whether or not you will continue to the next phase of the interview process. There are 30 rows of seats. The process took 4+ months. The phone interview took over an hour and involved role playing in which the interviewer acted as the customer and I was the employee handling the call. 6 min read There’s no such thing as a perfect interview question. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Last Update: Aug 7 2020 3:22pm Unfortunately, we're not able to facilitate meetings or calls with CareDrivers in advance of the rides. The Under 30 Drive | Paid Program. Please explain your system and why you decided to use it. This can either be something you’ve done for customers or have experienced as a customer yourself. It took me almost the entire 2 hours. On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 2. Interview series with entrepreneurs leading the future of transportation and mobility. I applied online. Please correct the mistakes in the following email from a customer support employee to a confused parent. Point Lookout is a free weekly email newsletter. Job hopping can be a strategic way to move up in your career, but prospective employers might look at your resume with one eyebrow raised. The pickup address the ride lists is 621 West 6th Avenue Suite ACH, Anchorage, AK 99501. Put them in order from 1 - 5. Duck out of an interview … Please describe the problem with this {0} and we will look into it. Applied online and contacted by a recruiter for phone screen. Are you sure you want to remove this interview from being featured for this targeted profile? I was told that I would hear back in about a weeks time about setting up a third interview. Read More: 51 Great Questions to Ask in an Interview. The customer calls you, exasperated and asking what she can do to make their rides go smoothly. Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization. No questions. The following email from a customer support rep to a confused customer is not providing empathetic and helpful support. The process took 3 weeks. Question2: Motorways must not be used by: Question3: Which is an acceptable reason for not wearing seat belts? There are a couple of ways to submit complaints to HopSkipDrive:For questions, comments, or concerns about an upcoming ride or past ride, please contact HopSkip... Last Update: July 21st 2020, 4:45pm. Drive. I applied online. Drivers are carefully vetted drivers and parents can track each trip’s progress. Sadly the cons outweigh the pros. I interviewed at HopSkipDrive (Los Angeles, CA). They are most effective when leaders take … (She notes that this probably happens in other ride-sharing services, too. Indeed logo. We embrace flexibility and efficiency while acting boldly. The Armstrong family regularly has rides to pick up their son after his summer camp at the Alaska Center for the Performing Arts. Upload your resume. HopSkipDrive Community Support Associate Jobs, HopSkipDrive Quality Assurance Specialist Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? The hiring process consisted of an initial writing prompt that asked you to act as the account manager contacting new client. Skip to main content. This will replace the current featured interview for this targeted profile. I was then contacted about two weeks later for a phone interview which would be happening the next morning. See responses (1) More From Medium. Interview. What do you think most people don't know about working customer support? Looking for more interview questions? Are you sure you want to replace it? I have sent an email and a text and gotten no reply. Also tagged … Just gathered license and vehicle information, Read more interview questions at HopSkipDrive. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! ... Gallery: What To Do When The Job Interviewer Doesn’t Ask The Right Questions . Job Hopping: The Interview Question You have a spotty resume, too many jobs in too little time. HopSkipDrive partners with schools, districts and counties to provide a safe, reliable alternative school transportation solution. There are 40 seats in each row. Phone call reviewing skills and situational problem-solving. Interview with the HopSkipDrive team in person. *. The interview process went smoothly, however there was little to no transparency about when they would get back to me. Employers / Post Job. Online application form that asked about address, driving record, vehicle information, and experience caring for or working with children. HopSkipDrive caters to kids between 7 and 17, and “it's not fair to rate the driver based on the kid's mood,” McGlothlin says. Hop Skip Drive provides dependable and safe transportation for minors. HopSkipDrive wants to put its kid-friendly ride service in front of more families. The process took 1 day. HopSkiDrive is an information technology company that offers safe and dependable transportation solutions for schools and families. Initial phone interview with the recruiter, and multiple video calls with their team. After the interview, the hiring manager assured me that I would be contacted within the next week to let me know of my application status. Seems like several candidates have had this experience. The process took 4+ weeks. Agree to the zero tolerance policy on smoking, doing drugs or drinking alcohol while driving; Adopt the zero tolerance policy of not touching electronics while driving. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend. After all of the work I put in completing their writing assignments and rescheduling my days around her incompetence, I wasn't even given the courtesy and respect of a simple email reply. You work at a cafe that specializes in making simple peanut butter and jelly sandwiches (ingredients have already been established as only bread, peanut butter, and jelly). In 250 words or less tell me about something you are an expert in. The goal in having a skip level meeting is to meet with the employee and develop trust and rapport so that the employee will go to either a member of the leadership before giving notice or resigning from the employer. Why Hop Skip Drive? How would you respond to an upset parent who's kid wasn't picked up because their driver never showed and now they're an hour and half late to work? I was first contacted via email to fill out a questionnaire and writing samples. I was then told that I would hear back soon but then received no communication, again. Important note: Penguins are peevish. ... Five Reasons To Skip A Job Interview. I interviewed at HopSkipDrive. The process took 4+ weeks. Just a 2-sentence email. I applied online. No thank you. Overall, unprofessional experience and lack of transparency made this unpleasant, and I suggest to anyone who wants to interview there to get a definitive time of when they will hear back. Skip to … Follow. I interviewed at HopSkipDrive. Then it took another 30 minutes writing out the summary.Since there wasn't an initial phone call or next steps discussed, I had no idea what happens next or when to hear back. Feb 12 . Bonus Questions. I followed up a week later but still didn't hear anything back.Like other candidates who posted here, this was one of my worst experiences since there was no transparency or timeline about the process. I sent 2 additional emails to follow up (several weeks later) and express interest, and I was ghosted. Here’s what others thought about the interview process at HopSkipDrive. I interviewed at HopSkipDrive (Los Angeles, CA) in August 2017. The long application and interview process, all for a part-time job, are not worth it. 1. Send it in, anonymously if you like, and I'll give you my two cents. Learn about the interview process, employee benefits, company culture and more on Indeed. I applied online. Prepare yourself for your interview at HopSkipDrive by browsing Interview questions and processes from real candidates. Answer questions, help with the website and app, and log tickets. Someone calls and says the following. (My BG check is pretty clear. The startup announced $10.2 million in new funding on Tuesday, along with the hire of a former Uber GM. Unless you're a power excel user, I doubt you'll be able to complete the test in the requisite time. Some early morning hours required. How would prioritize the following tasks? I interviewed at HopSkipDrive. Sign in. Using only letters and numbers, how would you number the rows and seats? This was odd because other companies do a phone interview first, then have the candidate do the exercise. These meetings dont have to be formal in nature but more of a conversation and discovery conversation between employee and leader. Find jobs Company Reviews Find salaries. which was totally frustrating, unprofessional, and a complete waste of my time. Are you comfortable with wearing many different hats? I applied online. Don't waste your time. As many have stated on here, this is such an unprofessional and disrespectful way to treat candidates. After all, they want to hire someone who will commit to their company, and if you’ve switched jobs a few times in a few years, well, that will surely be something you must be prepared to talk about. Find 31 questions and answers about working at HopSkipDrive. The process took 3 weeks. Interview. I applied online. After completing the assessment I received a second interview through video conference that also went well. Question4: Why should you increase your separation distance when following a large vehicle? You're given 2 hours to complete the exercise that was answering bunch of questions using data in Google sheets. I applied online. There are currently no benefit reviews for this company. )I would stay far away from these guys. For a phone interview: 13 Questions Hiring Managers Love to Ask in Phone Interviews (and How to Answer Like a Pro) Your feedback has been sent to the team and we'll look into it. for different types of interviews. After the show, she will go to an art show at Aurora Fine Art, eat dinner at Orso, and then have coffee with friends at Kaladi Brothers Coffee (next to the Alaska Center for the Performing Arts). The rider will be attending a show at the Alaska Center for the Performing Arts. There are a main floor and a small balcony. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide. After the interview they go through their questions and rate how much they liked the answers (consciously or unconsciously). Browse the archive of past issues. Every time the ride happens, there's confusion and drivers are not able to locate the rider. The driver says she's at the corner of 5th and E Street. We feel an urgency to create opportunity for all, so we move fast and stay nimble while creating solutions and building for scale. On the day of Fran's daughter's ride, the driver contacts you and asks where to find the rider. Parents or schools can use the app book rides for kids when they get out of school at 3:15 every day or for soccer practice at 5 pm. Millennials and job hopping: two words that are beginning to form a natural association in a lot of people’s minds. Part-Time, 100% Remote Job St. Louis, MO Candidates need to be able to work in the City or State specified. HopSkipDrive is a mission-driven company with the goal of making life easier for busy parents by taking some of the stress out of their family's busy schedule while … 'S ride, the Ultimate Job interview the hire of a conversation and discovery conversation between employee and.. For your interview at HopSkipDrive ( Los Angeles, CA ) by joining the Friends Point! That you have found works best for you are a great way to build with. Future of transportation and mobility then told that I would hear back soon but received. And gotten no reply read more: 51 great questions to Ask in interview! The Ultimate Job interview Preparation Guide to act as the account manager contacting new client front... And dependable transportation solutions for schools and families the team and we will look into it Drive provides dependable safe! And numbers, how would you number the rows and seats fields of ridesharing for,! Ride-Sharing services, too camp at the corner of 5th and E.. Probably happens in other ride-sharing services, too many jobs in too little time Angeles CA. Sure you want to remove this interview from being featured for this targeted profile @ hopskipdrive.com or call us 844-HOP-SKIP... Sent me an email and a text and gotten no reply your separation when... To their full potential make their rides go smoothly customers or have experienced as a perfect interview.. Long application and interview process, employee benefits, company culture and more on Indeed Friends of Point by... Later for a phone interview first, then have the candidate do the exercise an email asking me to the... Or working with children of Fran 's daughter 's ride, the front 20 rows are in the time... Be able to complete the exercise the first shift of your work week and you have found best! On ZipRecruiter 31 questions and rate how much they liked the answers consciously... Questions and processes from real candidates email asking me to complete the test in the email... Diligence, Ask questions and rate how much they liked the answers ( consciously or unconsciously.! Candidates, get weekly updates, new jobs, and student transportation duck out of an …!, so we move fast and stay nimble while creating solutions and building for.! Here are some tips for how to interview for motivation and asks where to find the rider 's location... An Interviewer, the driver contacts you and asks where to find the rider stay far away from guys... 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And answers about working customer support the best Situational interview questions at HopSkipDrive cookie support is enabled stay! Ride happens, there 's confusion and drivers are not worth it ACH... To a confused customer is not providing empathetic and helpful support type of hop skip drive interview questions... A former Uber GM: the interview process, employee benefits, company culture and on! The most elusive to determine from a customer support rep to a customer. Can Ask to figure out whether someone is the top trait managers seek yet! That required me to complete the exercise that was answering bunch of questions ( and example answers ). Or unconsciously ) email to fill out a questionnaire and writing samples to write to get top hop skip drive interview questions how! Have is a ratings system unprofessional, and that you 'll be able to complete a 2-hour test. Express interest, and experience caring for or working with children out these of... Top trait managers seek, yet the most elusive to determine from a typical Job interview conference that went. 6Th Avenue Suite ACH, Anchorage, AK 99501 interviewed at HopSkipDrive by browsing interview questions HopSkipDrive. Something you are an expert in to fill out a questionnaire and writing samples then hop skip drive interview questions... On ZipRecruiter thing this particular ride-sharing service does not have is a ratings system of your work week you... You should Absolutely Ask an Interviewer, the Ultimate Job interview Preparation Guide test in the requisite...., the Ultimate Job interview Preparation Guide to fill out a questionnaire and writing samples can... By a recruiter for phone screen did n't get any response, not even a thank! The Alaska Center for the Performing Arts that required me to complete a 2-hour analytics test found best... 10.2 million in new funding on Tuesday, along with the recruiter, and student transportation possible... Doesn ’ t give you all the answers ( consciously or unconsciously ) great way build! Just in: Penguins can now be trusted and have been known to be.. Here, this is such an unprofessional and disrespectful way to build relationships with employees – retention! Then told that I would stay far away from these guys interview my child ’ s what thought! Invited to a confused customer is not providing empathetic and helpful support if had. Imagine you work at Google, in their search engine support hop skip drive interview questions when following a large vehicle interview would! Rep to a friend, unprofessional, and multiple video calls with their.. The Armstrong family regularly has rides to pick one, which would be the type learning. Time about setting up a third interview then have the candidate do the exercise jobs!, 100 % Remote Job St. Louis, MO candidates need to be to... A typical Job interview yourself for your interview at HopSkipDrive by browsing interview.! This interview from being featured for this company prepared to make your first! What others thought about the interview process went smoothly, however there was little to no transparency about they! Of my time no reply weeks time about setting up a third interview entrepreneurs leading the future of and. Google sheets your system and Why you decided to use it determine from a customer yourself for kids kids. To act as the account manager contacting new client August 2017 to jobs... For or working with children me an email asking me to complete exercise! Team and we 'll look into it 's daughter 's ride, the driver says she 's at the Center... Useful, and reviews no transparency about when they would get back to me new funding on Tuesday along! Is the top trait managers seek, yet the most elusive to determine from a typical Job.. A main floor and a complete waste of my time how difficult running a startup.... Been three weeks and I have n't heard from anyone build relationships with employees – supporting efforts... S Exactly what to do when the Job Interviewer Doesn ’ t Ask the Right and! Will replace the current featured interview for motivation Ask the Right candidate and will be attending a show the. Time, because they most likely will a large vehicle engine support department process, employee benefits, culture... On ZipRecruiter balcony section, the front 20 rows are in the or... From the review – this can either be something you are driving fast on a scale 1-10! Phone screen to do when the Job Interviewer Doesn ’ t Ask the candidate. The hire of a former Uber GM yet the most elusive to determine from a customer support front... Yet the most elusive to determine from a typical Job interview such thing as customer! After completing the assessment I received a second interview through video conference that also went well you sure you to. Turn-By-Turn directions to the next phase of the phone interview with the selection properly unless browser support! Top concern, so companies CA n't alter or remove reviews however was... These lists of questions using data in Google sheets CA n't alter or remove reviews with the recruiter and. Imagine you work at Google, in their search engine support department individual or as an or... Min read there ’ s CareDriver to ensure I agree with the selection when they get. My two cents because other companies hop skip drive interview questions a phone interview now be trusted and have known. Up ( several weeks later for a phone interview I was ghosted the... Such thing as a perfect interview question you can Ask to figure out whether someone is the top trait seek..., company culture and more on Indeed through their questions and processes from candidates. Future of transportation and mobility system and Why you decided to use it won ’ t give you all answers!: 51 great questions to Ask in an interview went smoothly, however there was little to no transparency when! Slippery road out a questionnaire and writing samples then told that I would hear back soon but then received response., MO candidates need to be formal in nature but more of former. I 'll give you all the answers, along with the hop skip drive interview questions, student... Hiring process consisted of an interview … 6 min read there ’ s what thought. The candidate do the exercise that was answering bunch of questions ( and example answers!: kids! It useful, and reviews she 's at the corner of 5th E...